Popular on CBS News
After doing a little research, I decided it was right for me and decided to sign up. Nutrisystem makes it possible for customers to customize their plans to better match their personal metabolism as well. Good job on the review, very well written. They would be happy to go over more tips if needed. I always lost weight on the low carb diet when I was younger.
Any Weight Watchers Promo Codes for February 2015?
Really tho', I've had great customer service every time I needed them. Wait times when phoning are awful. I am very happy with the 30 pounds that I have lost. I love your food and do not want to totally stop my program. I am working with adjusting to everyday food lifestyle. But yet, I do not want to give up my program.
I believe this will keep me on track with keeping my weight under control. Thank you for my delays in my order.
I tried Nutrisystem and found out I am allergic. I tried returning the items as they indicated there was a full refund policy, and they told me I couldn't. I called over seven times during the next 30 days and they were not cooperative or helpful at all. I got transferred around many times, and never had any help at all.
I ended up moving, and canceled my card. Two months after that they tried charging my credit card and claim they shipped product, which I didn't order.
I never received product because I had moved. Very poor customer service! They try and snag you in and force you to keep buying, even if you don't like the product and even if you are allergic to it! I have told a lot of people about this horrifying experience and they are all appalled and said there are much better programs out there!
We are sorry to hear that you are unable to eat our food and we apologize for the poor service you've received.
We will be looking into this and reaching out soon. I have spoken with Chanta in her role as counselor. I was impressed with the interest and patience she posses. I am now able to form a more comprehensive plan moving forward with my required personal participation with the Nutrisystem to reach my weight loss goal. I am enthusiastically encouraged with my decision to take on this venture for my future.
We are so happy to hear that Chanta was able to help you gain a better understanding of the program! For more information about reviews on ConsumerAffairs. My NuMi bottle issue was already taken care of. He therefore missed the window to order the bottle in time for the 2nd month shipment.
We would like to have it delivered with the order that is coming up for the 3rd month - we get auto delivery, so it is already set up. We are happy to hear that your water bottle issue has been handled but are sad to hear that your husband is still having issues. We will be assigning this to a member of the Consumer Experience Team who will be reaching out soon. I am very disappointed with the food. Most of it tastes the same to me and actually upsets my stomach.
I did not realize I only had two weeks to cancel and much of that was mostly drinks. Then you keep trying different food thinking something will be edible. I know there is plenty of fine print in contracts that should be read.
I do not recall being verbally told about these conditions. This was a lesson that left a very bad taste in my mouth. We are sorry that the foods upset your stomach and that you were unaware of the auto-delivery nature of the program. Not clear when I ordered that it would be on automatic order. Food is not good, not good instructions, dinners were bland. Too many entrees with spicy tomato sauce and cheese, dinners are bland.
Shakes made me sick. Emails were only to sell more. Thank you for writing this review. We are sad to hear the foods were not to your liking and that the deliveries would be automatic. We will be looking into your account and reaching out soon. This is a follow-up to the review I posted on September 5. Soon after I posted my first review, a rep from Nutrisystem contacted me via email.
The email was courteous, professional, and apologetic for the experience I had. The rep went on to offer replacement of the damaged food items I had received and encouraged me to give their company another try. In light of this swift response and their sincere desire to ensure that I was happy with their product and service, I am revising my review. I accepted a ready-made menu that containing some items that I did not enjoy.
In the future, I will make a point to select food items that I now know to be more to my liking than others. I am very pleased and heartened by Nutrisystem's timely reply and concern for my purchase. They deserve a second chance. I ordered my month's supply of diet food from Nutrisystem with high hopes.
When the food shipment arrived, most of the frozen breakfast items were broken into small bits; when I opened the packages, the bits fell out. Then I tried the frozen lunches. Since I take these to work, the only heating option is microwave. Anything with bread or chicken comes out chewy, gooey, and icy cold in the center.
It actually made me gag and lose my appetite, which wasn't the diet plan I expected. I am very careful when reading agreements, and for this item to be overlooked was no easy feat. Fineprint at the end will do that to you.
To add insult to injury, the obnoxious customer service person on the phone refused to accept my cancellation until she badgered me with questions and hard sell tactics in a desperate attempt to keep me buying their awful food.
Overall, this was a horrible experience. I will never use or recommend Nutrisystem again. We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with. We will be taking a peek at your account and reaching out soon. Was not satisfied with the taste of most of the foods, had to throw it away and buy something else, and most of the desserts had an ok flavor, And a lot of meals with cheese.
I was not happy with that. My first order included items I didn't order and one that I'm allergic to its ingredients. I was told by one person the items were probably substitutions and when ready they would be replaced.
When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor. I'm very disappointed with the service I receive so I will take my business to a place that has better customer service.
Went thru a few months of products. Following it closely and exercised Sent email to customer support and I was told to think of it as not wasted but I received nutritional food with fiber Now I know why it only got one star.
Weight loss system worksstale product and no one to answer to except counselors with no control. I emailed three correspondences to FIVE different departments only to receive a notice that they don't reply to emails because they were too busy.
I also included to them pictures of the moldy carrot cake, along with the packaging that states the date is still okay. The oatmeal is so stale it sticks to the side of the package and had to pour hot water in the bag to get the product out. Chocolate covered pretzels are stale.
We did call and the rep was very nice and stated that she couldn't do anything except replace our stale food. How many packages were bad? I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many! Doesn't anyone there want to see a photo of the stale food? Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program.
Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon. I am not sure why in today's time of electronics that it takes so long to get the information. We are sorry to hear that it took you so long to receive the information you needed for the program.
We will be reaching out shortly. Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for.
Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors. Please let us know if there is anything else we can do to help! I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins.
Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful. Thank you for the kind words! We will be sure to pass this compliment onto Allison. Keep up the excellent work on the program, Chris! I didn't know this when I originally call to cancel my account.
Not that I like it, I understand that it was to be paid now. I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation".
I was hungry all day. Nutrisystem labels snacks as either Power Fuels or Smart Carbs. The kit included a list of this type of foods and servings allowed for each. The truth is, I was eating the wrong things to achieve any positive results. I added healthy snacks between my meals such as fresh avocado, yogurt and mixed nuts.
The days got easier. By the third day of sticking to the plan which was a big accomplishment for me , I was already feeling more energy and less bloating. This motivated me to do another week. Weeks went on and I continued following the Nutrisystem diet. So, how long does Nutrisystem take to work?
It works within the first few days. Each day I made sure to drink at least 64 oz of water and light exercise, which usually included twenty minutes of hula hooping. With the help of my Fitbit, I made a goal to get in at least steps in per day. I used the MyfitnessPal app to keep a log of my daily food and calorie intake. Here I was able to make other friends from a Nutrisystem support group who were reaching for the same goals.
The weekends were challenging as we chose to go out to our favorite restaurants. I ordered off the Lite menu or A La Carte. The hardest part was avoiding the chips and dip at the Mexican restaurant. This usually resulted in me actually sitting on my hands. Yes the struggle was real here. The second week was easier. I finally set a goal to lose 30 lbs.
I really wanted to get into a new Easter outfit. I was still buying Nutrisystem by the week from Walmart. Does Nutrisystem from Walmart or Costco work? It sure did for me. I looked forward to my next meal. I got hungry between meals sometimes. This is when I would snack on foods such as almonds, kale chips or nonfat yogurts.
I purchased some Nutrisystem shakes to use between meals also. They are delicious and will knock out the hungry feelings or cravings. I only lost 2 lbs the second week but it was still a loss. By the third week, I noticed my health was improving. I no longer suffered from heartburn and acid reflux. I felt good and best of all I was losing weight. By now, I knew this was the diet for me and was ready to keep going. I decided to give in and purchase through Nutrisystem.
While I was online ordering I chatted with a representative about my plan options and payment concerns. She was very informative as she helped me make my first purchase. Once I became a member, there were tools on the website that helped me achieve my goal. I entered my height and weight, how many pounds I wanted to lose and it set a calorie goal for me. I needed calories a day to achieve my desired weight loss goal of 30 lbs. I was able to choose days worth of food from the menu.
A couple days later a large box showed up at my door. I stocked my pantry and the journey continued. After one month the whole diet thing was easier as I was no longer craving foods like before. The cravings were not completely gone but walking away from a piece of cake or pizza was no longer a challenge. I had my own Nutrisystem goodies such as chocolate, pizza, potatoes, muffins and more.
I stepped on the scales and smiled as I had lost a total of 11 lbs in one month. This earned me a Nutribear. Nutrisystem will award a new bear for every 10 lbs. New eating habits were not my only struggle. To accomplish success, this required me to give up food and wine outings with friends.
I turned down invites as this would lead to binge eating and they would not understand. One day while exercising and listening to music, I began to get emotional and felt alone. I felt like everyone had abandoned me. I was even snubbed by some of my overweight friends and family. Some of the people I work with picked on me. I would just toss it in the trash and carry on with my day. They can be judgmental as well.
Calling someone too skinny can be just as painful as calling someone fat. However, my husband and daughter were my biggest fans on this journey. My husband continued complementing me on how good I look and how proud he is of me. He never complained that we did not go out to eat as much as we used to or that I no longer cooked meals.
He pushed me to exercise and eat healthy. It was definitely an emotional rollercoaster at times. At the same time, reading other people's testimonies and reviews of the Nutrisystem diet was encouraging and inspiring, too. My size twelves were getting too big. Though I was actually enjoying wearing them loose, I knew at this rate I would need some new clothes. Grabbing a few pairs of jeans in a size 10, and one in a size 8 just for fun, I dashed into the dressing room. They were a little snug but I was still a comfortable ten.
However, I did buy a pair of yoga pants to walk in. When I got home, I put on those jeans I had in my closet and took my first ever mirror selfie. I was half way to my goal and I now had the confidence that I would reach it. By week ten, I was still enjoying all the food and health benefits of Nutrisystem. I still had 10lbs to lose to reach my goal but I started getting discouraged.
My weight loss had slowed down. I even gained a pound. Due to financial struggles, I was afraid I would have to cut back on my Nutrisystem food orders. I was averaging a 1 to 2 lbs weight loss and that was a healthy normal. I decided to measure instead of weigh. Then there was still the money issue. There were other saving options out there as well, like a Nutrisystem promo code for existing customers.
By the 3rd month, I had lost even more weight and people were starting to notice. I was getting a lot of compliments. I bagged up the clothes and donated them to the local Good Will.
The weight loss is real to me now. Let me give you some brief Nutrisystem food reviews. Every month I would log onto my Nutrisystem account. From the menu options, I would pick 28 foods of my choice for each of the four meals which included breakfast, lunch, dinner and dessert.
The choices were easy as I loved almost everything they offer. The plan I chose, which is the Core plan, only includes the shelf foods instead of the frozen varieties. I got to have delicious foods such as doughnuts, pancakes, chocolate muffins, pizza, hamburger, chicken and even cake and brownies. With all the choices, it never gets boring. The meats in the shelf items are conveniently packed in a vacuum sealed wrap but were tender and taste like they are right out of the deli.
With so many varieties, I ate something different each day of the week. It was just perfectly pre-portioned meals to keep me on a healthy track. If you are even remotely interested, feel free to send me an email.
Hi Lance — I actually do have an eBook in the works, so stay tuned for that! I just wanted to say that this post is awesome, well written and lots of useful Nutrisystem info.
Looking forward to my first shipment. Hi Corburt — Thanks for the kind words, and best of luck with your first month — hope it goes well! I just wanted to offer you a huge thumbs up for the great information you have right here on this post.
I will be returning to your site for more soon! This blog looks exactly like my old one! Great choice of colors! Really inspired by your story — thanks for sharing! I am planning to start Nutrisystem after the New Year. Hi Erin — Thanks so much for the positive feedback.
The first time I ever used Nutrisytem, which was many years ago at this point, I think I was one it for 4 months. I had a lot more weight to lose then; now when I sign up, I usually use it for a month, maybe two at the most. To lock in the auto delivery deal, you have to commit to two months, so if you hit your weight loss goals after month 1, I recommend switching your order to just the Turbo Shakes — that will ensure you lock in the most savings, and also helps to keep you on track once you start transitioning off the program.
As I have said before, you have to be committed to the program to get results, but as long as you follow their plan you will lose weight!
Anyways, best of luck and please let us know how it goes: Thanks for sharing your story. Drinking over ounces and eating tons of leafy greens. I did NS about 4 years ago lost almost This past July was told my chloerstral and blood pressure was too high for 28 year old. So black Friday I ordered when prices decreased. Hi Amanda — Thanks for visiting and reading my story. Hope it goes as well this time around.
Thanks for sharing your superb review. You have a lot of good info here. I am looking for a diet to try just after the new year, and this might be the one. Either way, appreciate all of the details you shared. Thanks, just what I was looking for. I have about 20 pounds to lose — is this doable in a month or two? Hi Sam — Thanks for the positive feedback. Losing 20 pounds is definitely doable with Nutrisystem, but I would budget at least two months. I signed up for Nutrisystem this week, and I am really hoping that I have the same results.
I think my first shipment should arrive just before Christmas, so think I will get started right after the holiday. Thanks so much for the review — definitely gives me hope! Hi Kris — congrats on signing up — while results will vary for everyone, I truly believe that you will lose a lot of weight if you follow the program — so stick with it, and let us know how it goes.
They try to rip you off when quit their auto delivery program. Very very unpleasant people to deal with. They shipped me stuff 3 days after I had already cancelled and had a confirmation number stating I cancelled.
They refused to turn the shipment around or to take it back and are trying to create some kind of lie that I created a 2nd account in November and they only cancelled one account. The only thing I did in November was update my credit card expiration date which I regret. If I guaranteed no more shipments are coming to my name or my address that should be the end of the story, not with them!
I am fighting them through my credit card company but please be aware of whatever traps they have in store for any of you. Hi Troy — Sorry to hear that that was your experience. It was actually a customer service rep who told me I could switch from the meal delivery to just the Turbo Shakes after my first month on the program to lock in the auto-delivery savings without having to commit to another month of food.
In any case, I hope you are able to get things resolved! I started the program today, January 1st. My resolution is to feel better about myself, but do it in a healthy way that had structure. How much and when I should be eating vegetables, and ideas on what to eat if you have to attend a social function or business based meeting that involves food.
Thanks for posting a well written, and information overview of this program. I have three questions and maybe one is a question for a NS counselor… 1. Or can tomatoes, cukes, etc. Also, plain or with some sort of dressing?
How many turbo shakes can you have per week… and when can they be consumed? Thanks in advance …. Hi Tami — Thanks for stopping by and taking the time to comment! I always add extra veggies to my greens and have found the only thing you really need to watch out for is the salad dressing. But for me, cucumbers, tomatoes, etc. I usually have my TurboShake midday — around 2: That said, I would definitely suggest using the Nutrisystem counseling service for full clarification, though — especially for questions 2 and 3.
Best of luck if you decide to try the full program! I wanted to say that this article is nicely written and included almost all the vital info I needed.
Thanks for the review. I second your recommendation for Nutrisystem. Their service helped me significantly a few years ago. Hoping for the same results! Hi Maria — thanks for commenting! Hope it goes well again if you decide to give it another try. Have you found that Nutrisystem is a good way for keeping the weight off over the long term? How long do you really have to be on Nutrisystem before you starting seeing results? Just finished month 1 and lost about 9 pounds! This post could not be written any better!
Reading this post reminds me of my good old room mate! He was always trying new weight loss products. I will forward this page to him. Fairly certain he will have a good read. Thank you for sharing! I just read this well written post. I have a handicapped daughter who has gained so much weight.
We have tried everything with very little success. After taking to her doctors we decided to give NS a try. She started the program on February 16, She is loving the food and the program. She has already dropped three pounds. Her beginning weight was So she has a long way to go. But the support and your post will definitely help her obtain her goals for healthier lifestyle. We will keep you informed on her progress.
Thank you so much. Hi Shirley — What an inspirational story — really hoping she has success! Thanks for keeping us posted, and wishing your daughter all the best. I suppose its ok to use some of your ideas!! I have been on Nutrisystem for about 5 weeks now. I lost 15 pounds the first month and have been following it to a T. The food tastes fine and it is very easy to just grab something pop it in the microwave if necessary and go. I have been using My Fitness Pal to track my food and am eating about calories a day.
The first week was really tough and I had a hard time, but I stuck to it. Now I m satisfied and use to it. Planning on finishing up the second month and then on the 3rd month working in more home cooked meals and tracking to stay at the same calorie level. Then will switch over to the auto ship of Turbo shakes for my 4th month. I have about 40 pounds to lose and feel like I am making some good headway with the Nutrisystem plan. Good job on the review, very well written. Wow, nice job Carolyn!
Thanks for sharing your story, and best of luck with the rest of your diet. I was very happy to find this website. Just wanted to thank for your time for this wonderful read, and inspirational review!! Hi Kelly — sorry to hear that! Have you tried connecting with the Nutrisystem counseling service?
We had to take Nutrisystem program for 8 weeks because we got it at a discount thru our insurance company. My goal was to loose 30 lbs. At the end of the 8 weeks I had lost only 3 lbs. We did not care for the cardboard like food and did not get anywhere close to our goals. This program obviously works for lots of folks, but not for us.
We did go to the Naturally Slim program and in 8 weeks I lost Naturally Slim is based on not what you eat but when and how you eat and you eat your own real food and got real results.